At Quantum Machinery Group, we have one single goal in mind: to make you a satisfied customer.
That single focus, driven from every aspect of the company's operation, is the key to our ongoing success. If you're a satisfied customer, you'll come back to us when you have additional metalworking equipment needs in the future, and you'll tell your friends about us. Then if we can make them satisfied customers, the cycle continues.
Simple, But Not Easy
It seems so simple: just make your customers happy! In fact, it takes a lot of hard work to make it happen - but not everyone is willing to make that effort. That very simple concept is the reason Quantum Machinery Group was founded in the first place. Back in 2000 (18+ Years Ago), our owners had a vision to make a difference in the metalworking community by offering equipment that is of the highest quality, service that is superior to anything else in the market, and, like every metalworker, they were always looking for new and better equipment by manufacturers who stood 1,000% behind their products. That's where the problem reared its ugly head...there wasn't a metalworking equipment dealer around that provided the kind of service, support, selection, and pricing that would make them a satisfied customer. Manufacturers were also seeking a retailer they could trust. Our owners saw a heavy-holed niche, and Quantum Machinery Group's sales and service divisions were born.
An Unparalleled Experience
From Day One, we have been committed to providing a buying experience for our customers that are unparalleled - the sort of experience we always seek to find as a customer. We have a heavy duty and commitment to our customers to service, metalworking knowledge, and the support the way it should be. Through this, we are constantly expanding our staff. It will come as no surprise, but the key to this growth is the staff. Each member of the Quantum Machinery Group family is firmly committed to customer satisfaction. To work here requires experience and knowledge, but also a level of professionalism and integrity that isn't found at other retail establishments. We search the world over to find the very best people, then invest in their success through the most extensive training anywhere - and that training continues for as long as a person is employed here.
It comes down to values. At Quantum Machinery we truly value our customers. We place you first, in every situation. Whether you need advice, guidance, support...whatever it takes to ensure that you purchase the best product for your needs and that you get the most out of it is what we want to provide. We consider our customers to be our friends. And, we treat you, our friends, in the same way that we want to be treated - with caring, professionalism, and a true interest in your success. We believe that if you are successful, and if you are satisfied in your dealings with us, then we will in turn be successful.
Fairness and Respect
After more than 18 years in business, we have seen the political and social landscape shift time and again. Quantum Machinery Group has been, and will continue to be, a company committed to one very simple principle: Always Do The Right Thing. We've committed this belief to the fabric of how we choose to do business. We absolutely, unequivocally believe in treating every person fairly and with respect — regardless of age, race or political party. This begins with our employees and extends to our valued customers. We do not condone or accept discrimination in any form. No matter the issues, we will stay the course and continue to simply do the right thing — with compassion, with integrity, and most certainly, without bias.
The Quantum Difference
We call all of this "The Quantum Difference" - a combination of customer service, after-sale support, and as much extra value as we can possibly pile on top of an already great deal to ensure that you come away from dealing with us with a smile on your face and with the equipment you need to achieve your metalworking goals.
We're very pleased that you would give us the chance to earn your business by either calling us or visiting our site. We hope that you like what you see, and that you will give us the opportunity to prove that what we have said here is true. We consider it the highest honor when you choose us as your resource for metalworking equipment and machinery. Thank you very much!
Why Choose Quantum Machinery?
The Quantum Difference is all about giving you the best metalworking equipment shopping experience you've ever had. We want you to be 100% satisfied with not only the equipment you purchase, but also with the service you receive. But the Quantum Difference goes far beyond this and includes extras you simply won't find anywhere else, all designed to ensure that you are a happy customer.
The Human Touch
From helping you make the right equipment decisions to ensuring that your order ships smoothly, to following up after you receive your equipment, there's a real person taking care of your order. And every member of the Quantum Machinery staff is highly trained, highly experienced, and highly motivated to serve you, no matter what you need.
Advice from Someone Who Knows
Our Quantum Machinery Sales Engineers are the best in the business. They know metalworking equipment and understand your needs, and will ultimately be there to help you choose the equipment that's just right for you.
Friendly, Helpful Tech Support
When questions come up, Quantum Machinery’s technical support department is ready to help. We understand how your new piece of equipment works in the context of your setup.
Exclusive Free 1-Year Standard Warranty on all Equipment
You can buy with confidence from Quantum Machinery. Your purchase is protected by our Total Confidence Coverage, (our exclusive FREE 1-year Warranty) on any defective parts. It comes "in the box" with nearly every product we offer.
Ideal Equipment Selection
Quantum Machinery's warehouses are overflowing with quality products from the very best names in the industry. When you shop with us you can be confident we will have what you're looking for.
The Best Value
At Quantum Machinery, we make sure you get the best value for your money, with great equipment at the lowest-possible prices. Plus, our online “In-Stock Specials” page includes price drops, demo units, B-stock savings, and other savings opportunities.
The Payment Options
We offer many payment and financing choices. From easy & simple financing options to the traditional wire transfer, check and credit card. The options we offer make it easy for you to you get the equipment you need, the easiest way possible.